SSB at 37 Print E-mail
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Written by Administrator   
Thursday, 07 June 2018 00:00

Having been established on June 1, 1981, the Social Security Board in Belize celebrated its 37th anniversary on Friday, June 1, 2018. In light of its 37th anniversary, an open day was held at each Social Security branch in Belize, focusing on promoting the new direct deposit system, an online way of receiving and sending payments and contributions and any other transactions.

According to Shavon Samuels, Team Leader of Finance, SSB, under the new system, the benefits that insured persons receive will be deposited directly into a bank account as opposed to depositing a check. This process will make the process more effective and efficient. “Presently, we have numerous cheques at our office that insured persons have not come in to pick up.  At the end of a six-month period we would normally cancel those benefits.  I believe this would also help the employers so that they can keep track of the payments.”

This system will become mandatory effective October 1, 2018 and as such, the Board is using the time between now and then to get customers used to it and making the transition smoother. An online portal will also be rolled out by SSB. Customers can access the 24-hour portal through which they can access their payments instead of going into the office. According to Samuels, this system will help to eliminate human errors “for example: the invalid rates, the wrong social security number because the portal will be able to check these documents and if it’s not correct then the payment will not go through.”

At the open day, the SSB employees guided attendees to booths which existed to inform them about their strategic plans from 2018-2022. Their five main objectives are to enhance customer service experience, build a robust and financially thriving institution, strengthen reputation and image, empower and enable the workforce, and improve health outcomes. In line with their last objective, the Board also offered some basic health services at the Open Day and Nurse Erlett Lozano was there to offer some advice.